Support
Senior Management Expertise
Travel industry veterans Tom Baumann and Mark Schiffner founded Cruise & Travel Experts as a boutique travel company they would want to join themselves. Together our leadership of Tom and Mark, along with President Jody Ryland, have over 80 years of combined knowledge in the cruise and travel industry.
As a “hands on” leadership team, we ensure that each member has the necessary tools to be successful in growing their business. The experience, support, commitment and inspiration provided by our team is what sets us apart from anyone else.
Operational Support & Training
We take great pride in our personalized support to you. Our support team is here to help you with vendor issues, answer general travel and supplier questions, provide marketing assistance, and assist with booking tools and reservation systems.
We offer regular training that covers important information, announcements, tips and tricks, shortcuts and more. Signature offers a robust training program, with a variety of educational and vendor trainings happening almost daily. Training are recorded so you can watch and listen at your own convenience.
Supplier Marketing
Cruise & Travel Experts and Signature Travel Network market special and targeted promotions on your behalf with key preferred suppliers. Supplier funds are obtained to help offset any costs, however additional marketing fees may apply depending on how many pieces you choose to send to your client base. Signature Travel Network provides our members with a comprehensive marketing calendar so that you can align your local level marketing with the marketing provided for you by Signature Travel Network. We’re here every step of the way to ensure you are targeting your database to the fullest and increasing your sales!
E&O Insurance
Cruise & Travel Experts covers E&O insurance for our members, an expense you no longer have to worry about!